A tool changes nothing until the people who are meant to use it feel at home in it. We come to you, spend half a day with the leadership team, train your staff on the cases already sitting in the pile, and invite people to seminars when there is something worth showing. It runs at your pace, and the same person from our side stays with you throughout.
ALEX by Kapaciti is a digital AI employee, and most of what changes when ALEX arrives happens with the people working alongside it. Those are the people we look after.
You watch ALEX work on your own material and decide where a yes belongs.
We go through the week as it actually looks in your organisation, look at which cases a digital employee could prepare and which ones should never leave human hands. Then you set the limits: who approves what, what must always be read by a person, and what ALEX may not touch at all.
You leave with an approval order written down and a sense of what you would notice on the Monday. We travel to you, and half a day is enough.
The people who will work with AI learn it on their own cases.
We do not practise on invented exercises. We sit down with the emails, documents and cases already in the queue, and work through how to ask for something, how to read a draft critically, and how to tell an answer with a source from an answer that merely sounds right.
Your people learn to lead an AI employee, not just to type into a box. We work in your offices or over video, in Swedish or English, and we stay until the way of working is yours.
Now and then we invite people in, and there is always coffee.
A seminar is for anyone who wants to see the real thing before deciding anything. We show what an approval looks like, what the log looks like and what ALEX does not do, and then we talk with the people who came.
Dates sit under Coming up on the home page. Come as you are.
How much you have tried, who on the staff is curious and who is wary. We listen, suggest a format and tell you honestly if it is too early. Alexander answers himself.
We work in three formats: half a day with the leadership team about where a yes belongs, training for the staff on their own cases, and open seminars for anyone who wants to look before deciding. It happens at your offices or over video, in Swedish or English. The point is that people learn to lead an AI employee rather than type into a box.
Leadership practises setting limits and an approval order. Finance teams practise reading a figure with its source and its deviation. Case handlers and registrars practise judging a suggestion before it is registered, and customer service practises answering in their own tone without letting anything unread go out. We split the groups by what people actually do all day.
They can ask for something so the answer is usable, read a draft critically, and tell an answer with a source from one that merely sounds right. They know what must never be typed into a tool, and they know who approves what in your organisation. What we go through is left behind in writing.
Both languages, and either way. We come to your offices when the group is together, and run it over video when people sit in different places. Training on your own systems means we are careful about what may be entered and what may not.
The rules require that people using AI at work understand enough to stand behind what is done, and the level depends on the role and the risk. Exactly what applies, and from when, is checked against the legal text before we claim anything, so we do not sell a course with a paragraph in hand. If you need documentation of what your staff can do, we put it together with you.
We set the price once we know the format, the group and whether we travel to you, and you get it in writing before anything is booked. We keep no price list here, because half a day with five people and a programme for forty are not comparable. Ask, and Alexander answers the same day.
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